Terms and Conditions of Use

1) Scope and definition

These Terms govern:

• access to and use of the Kronos Experience website, pages, forms, public content, and materials;
• interaction with channels available on the website (forms, links, scheduling, material downloads, newsletters).

Kronos Experience services are engaged through a business proposal, service order, and/or contract, whose specific provisions will take precedence over these Terms.

2) Eligibility and acceptable use

By using the website, you agree to:

• use the website lawfully and in accordance with these Terms;
• not attempt to access restricted areas, systems, or databases without authorization;
• not interfere with the website's operation (e.g., attacks, scanning, abusive automation, exploitation of vulnerabilities);
• not copy, reproduce, distribute, publish, modify, or exploit website content without prior authorization, except as permitted by law;
• not use the website for purposes that could cause reputational, technical, or legal harm to Kronos Experience or third parties.

Kronos Experience may restrict or suspend access in cases of suspected misuse, fraud, security breaches, or noncompliance with these Terms.

3) Content and intellectual property

All website content, including text, images, graphics, trademarks, logos, interfaces, design, code, materials, and other assets (“Content”), is owned by or licensed to Kronos Experience and is protected by intellectual property laws.

You may view and print excerpts of the Content solely for personal, noncommercial use, retaining copyright notices and credits. Any commercial use, systematic reproduction, redistribution, or adaptation requires express authorization.

4) Information, materials, and no professional advice

The website's content is informational and does not constitute legal, accounting, financial, or regulatory advice, or a promise of results. The application of recommendations depends on the client's circumstances, operational maturity, execution, and external variables.

Project results vary depending on the market, budget, sales cycle, competition, team, product, pricing, and implementation capacity.

5) Provision of services

Kronos Experience offers consulting and structured implementation services, including, without limitation: martech, revenue architecture, paid media, performance marketing, governance, and positioning.

Scope, timelines, deliverables, responsibilities, and commercial terms will always be defined in a separate document (proposal/contract). Nothing on the website should be interpreted as a binding offer unless expressly stated.

6) Privacy and data protection

Personal data is processed in accordance with the current Privacy Policy, which forms an integral part of these Terms for all purposes. By using the website's forms and channels, you acknowledge that your data may be processed for the purposes and on the legal bases described in the Policy.

7) Third-party links

The website may contain links to third-party websites, platforms, and content. Kronos Experience does not control these environments and is not responsible for the content, practices, or policies applicable to those sites. Users access them at their own risk.

8) Website availability and changes

Kronos Experience strives to keep the website available and secure but does not guarantee uninterrupted or error-free operation. We may suspend, change, or discontinue pages, features, and content at any time for technical, strategic, or security reasons.

9) Limitation of liability

To the maximum extent permitted by applicable law, Kronos Experience will not be liable for:

• indirect damages, lost profits, loss of data, business interruptions, or losses arising from use of the website;
• decisions made based on the website's public content;
• failures caused by third parties (providers, platforms, networks, integrations) or events beyond Kronos Experience's reasonable control.

The website is provided “as is” and “as available.”

10) Confidentiality

Information exchanged during negotiations or the provision of services may be treated as confidential, as agreed in a proposal/contract or a separate agreement. In contractual relationships, the confidentiality provisions of the applicable agreement take precedence.

11) Security and integrity

You agree not to introduce any malicious content into the website (malware, scripts, abusive automation, exploitation of vulnerabilities). Kronos Experience may take technical and legal measures to protect the integrity of the environment.

12) Changes to these Terms

We may update these Terms periodically. The current version will be published on the website with an updated date. Continued use after changes constitutes acceptance of the revised Terms.

13) Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the Judicial District of São Paulo, SP, shall have exclusive jurisdiction to resolve disputes related to these Terms, with any other venue waived, however privileged, unless otherwise required by law.

14) Contact

For questions, requests, or communications regarding these Terms: hello@kronosexperience.com.br

Last updated: Agosto de 2026